Technotask Business Solutions came to the rescue of local residents, Adivasi youths and aspiring women in Rajnandgaon district of Chhattisgarh by offering them full-time and part-time employment during the difficult pandemic period. A report by Deepanwita Gita Niyogi
Suraj Kumar Mandavi’s stint at a business process outsourcing company has made him confident, but before he landed in the job, Mandavi, a tribal youth from Mohla-Manpur in Chhattisgarh, was afraid of interacting with people. Mohla-Manpur, a somewhat backward tribal area in terms of educational opportunities according to Mandavi’s own admission, may soon become a new district of the state after being part of Rajnandgaon.
A job boom is attracting youths like Mandavi and his friend Narottam Sahu, also from the same place. The latter came to know about the opening through his village-level Whatsapp group and qualified after appearing in an interview through video conferencing. Technotask Business Solutions, which has offices in Bhopal, Mysuru and Lucknow has turned around the fortunes of Tedesara village in Rajnandgaon district of Chhattisgarh. With no prior job experience just like Sahu, Mandavi who is a B.com graduate now earns Rs 8,000 per month with an incentive of Rs 2,000, for a decent 10 am to 7 pm shift.
The company appeared on the scene last year in March during the lockdown and went live in August. After the initial success, a second window shift post 7 pm is now being considered. “Ours is an e-commerce process which involves customer service and handling,” said Sai Kiran Patnaik, who takes care of training and quality of the employees.
A nudge from the administration
Thanks to the active support of the Rajnandgaon district administration which wanted to boost local employment opportunities, the company started with just 28 employees and reached the 300 mark within three months. At present, it takes care of 800 employees through 80 supervisors. During the pandemic period, 50 percent of the employees worked from home.
Though the selectors admitted of a little bit of compromise in the skills set of employees keeping in mind the specific region, they are happy with the overall performance of youths like Sahu and Mandavi.
Apart from these two, there are three other tribal youths working here from Mohla-Manpur, said operational manager Vikas Pandey. “We had interviewed 160 and 35 got selected. Many also left midway, but we are now hiring again. There are 150 part-time employees who work till 3pm and draw a salary of Rs 5,000. Many people want part-time jobs, especially a few women who have to look after their children.”
